Variation in Online Color Samples
The color swatches displayed online may not exactly match the actual colors due to the technical limitations of the Internet and personal browser settings. For example, differing shades of white and off white do not render well online. We will be pleased to send you swatch colors if you call us before ordering custom shades or shutters so as to avoid misunderstandings over color. Request a Sample
Internet Security
When you place an order with our site, all the information is kept in a highly secure server and is encrypted. All the information is protected against unauthorized access.
Modifications to Orders
All of our products are custom made to your specifications, and so it is extremely important that orders be made correctly. We are unable to alter your order after it is completed. If you have questions or doubts regarding measuring, materials, color or other considerations, please contact our staff and they will help resolve your issues.
Payment Options
You may make payment using Visa and Mastercard, or by sending us a personal check, cashiers check or money order. We may be required to hold personal checks for 3-10 days before processing the order.
Sales Tax
We are based in Pennsylvania, and sales in the state are subject to a 6% sales tax. All other orders are not subject to sales tax.
Damaged in Shipment
All merchandise should be immediately checked for damage in transit as soon as you receive it. If you notify us immediately, we will repair or replace the order at no cost to you.
Discontinued or Backordered Products
We cannot guarantee that all colors will be available at time of order. We make every effort to keep listings up to date.
The color swatches displayed online may not exactly match the actual colors due to the technical limitations of the Internet and personal browser settings. For example, differing shades of white and off white do not render well online. We will be pleased to send you swatch colors if you call us before ordering custom shades or shutters so as to avoid misunderstandings over color. Request a Sample
Internet Security
When you place an order with our site, all the information is kept in a highly secure server and is encrypted. All the information is protected against unauthorized access.
Modifications to Orders
All of our products are custom made to your specifications, and so it is extremely important that orders be made correctly. We are unable to alter your order after it is completed. If you have questions or doubts regarding measuring, materials, color or other considerations, please contact our staff and they will help resolve your issues.
Payment Options
You may make payment using Visa and Mastercard, or by sending us a personal check, cashiers check or money order. We may be required to hold personal checks for 3-10 days before processing the order.
Sales Tax
We are based in Pennsylvania, and sales in the state are subject to a 6% sales tax. All other orders are not subject to sales tax.
Damaged in Shipment
All merchandise should be immediately checked for damage in transit as soon as you receive it. If you notify us immediately, we will repair or replace the order at no cost to you.
Discontinued or Backordered Products
We cannot guarantee that all colors will be available at time of order. We make every effort to keep listings up to date.
TheShadeandShutter.com 215.561.2552